Here's what our lovely customers think...

Easy to use
Good selection
Quick delivery
My friend was delighted



My elderly father was delighted with his birthday present! Ordering from Melbourne it was easy & reassuring to know your service is excellent as usual.



Fantastic company. Beautiful gifts, website easy to use, very efficient and great customer service. Great to have a company that is reliable.



I’ve used Box of Hugs on three occasions and the recipients have always been thrilled and their response was “Awesome “. I find the order process easy and the delivery tracking brilliant.



I was so pleased with this gift which I purchased for my sister who recently had surgery for a brain tumour.
The item was well packaged and delivered within 48 hrs of ordering. I was informed of delivery date and it was delivered as per schedule.
My sister was delighted with this gift. It was so appropriate as I haven't been able to see her since the surgery. Also the donation to the Brain Tumour Cancer was a lovely touch.
Thank you.



Fantastic Service!!!!



Purchased for a friend as a gift. She totally loved it . Great service and great products. Definitely recommend them.



Amazing product !!!



Lovely gift arriving timely and delighted the recipient!



What a delightful company! I love the thought behind this. As someone who lives overseas I use this company regularly to send kindness gifts to friends as a thought, the gifts last much longer than flowers.



What a fab idea and just a prefect gift in such times. Thank you



I have lost track of how many boxes of hugs that I have sent to family and friends and as I live in Spain they are my go to presents every time.
I love picking out the goodies and there is something for everyone. Love the choices of novels now and excellent choice. Many of my friends have loved their boxes and have ordered them for others. Such a great concept beautifully packaged and have always been delivered on time, I cannot fault any part of the experience. I just want one myself 😥



Fantastic service and value and lovely products with the best delivery keeping you informed and offering options for alternative delivery if required and estimating the delivery time 
Highly recommend 😁



I won a competition and my box of hugs arrived and I honestly loved everything! the packaging is lovely too!!! I would definitely send a box of hugs to someone else!!!so beautiful!



What an awesome way to send hugs across the ocean. I would certainly recommend and use the service again.



There is such a great range of "hugs" to choose from to suit all tastes. It is great that you can order and have your gift delivered next day.



Great idea! Loved being able to send my bestie something different. Great range of products, brilliant service & delivery went well.



My order was delivered exactly when you said it would be & I love the idea of an email giving a date & time. 



I found this site had an excellent choice. I chose to create a bespoke box and the recipient was delighted with it. Highly recommend this company.



Such a great idea for people who can't be with loved ones. Beautifully packaged and quality products with a Team willing to go the extra mile. 



What a truly wonderful gift! I have recently had my little baby boy and was sent a "box of hugs" from my dear friend. It was so lovely to receive such a thoughtful but different gift.



This is the 3rd time I've used Box of Hugs London, and they never disappoint! Fabulous gifts to let someone know you are thinking about them! 



Such an amazing company! I'm in love with your "box of hugs" !Thank you very much!Very highly recommend!



I recently made my first order and my friend was so pleased with her gift she cried! It’s a nice change from flowers tbh. Will definitely order again 




The answer to every Son’s prayers, a simple way to say ‘I love you’.

The whole process was so simple, easy and quick. You put together a Bespoke box of goodies for me, which was great.

Just wanted to say ‘thank you’ you made a Mum remember how much her son loves her.

I will certainly use you again in the future.



I just wanted to let you know that I love your gift boxes, I’ve ordered two so far. Easter and Mother’s Day. Both have been unique and beautifully wrapped.

The Mother’s Day box that arrived last month unfortunately had a broken mug, this was so disappointing for my mum but the service we received subsequently was outstanding with a new mug received within a few days along with a lovely note of apology. Smiles all round 😊

Thanks again, I know I can rely on you to bring a smile to the faces of my family and friends and it is so lovely to send a hug from so far away.



I just wished I had more people to send them to as they are original, thoughtful and delightful. Many thanks once again xx



My Mother and Mother in Law absolutely loved their box of hugs for Mother's Day.  I chose the items in both boxes which I thought was a great idea and it was a lovely alternative to the usual flowers.  
I will definitely be using your services again, thank you so much.


I've used your company 3 times now to send hugs to family. Each & every time, they have loved the surprise, the uniqueness & the contents of the box of hugs! I love the concept of being able to tell someone that you're thinking of them - and it's much more longer lasting than flowers! 

The website is easy to navigate & the ordering is even easier!

Keep going with the great work - love your products!



We sent to our mums in UK as we’re overseas at last minute for recent UK Mother’s Day and we’re thrilled to bits with our choice, delivered on time, very efficient.

Awesome Job!!!!



I have used your boxes twice one to my sister and one to my mother.
Both were for birthday presents even though I haven't seen them both were extremely happy and commented on the quality and presentation of the boxes.  My mother used to have 2 dachshunds so the new scarf was perfect for her Its a great idea and makes buying a gift so much easier thanks.


I sent this box to my friend in Northern Ireland last Wednesday. It was delivered on Friday and she was delighted with it. Loved all of the contents, the wee poem and mostly the surprise.

Thank you for helping to make my best friends Friday fantastic. 



Thank you for Box of Hugs,  perfect way to send gifts when I am so far away from Family and Friends, lovely way to be able to send surprise gifts.

Used your company twice now, first time a Birthday,  second time Mother's Day,  both very pleased with their gifts,  could recommend you to anyone.



" A 5 star service from this fantastic company.

I was sent a box of hugs for a Christmas present. The gifts were high quality and carefully wrapped. One of the items included was a very pretty cup with the message FOLLOW YOUR DREAMS inside. It was a special message to me from my daughter.

Unfortunately the cup was accidently broken within two weeks of me receiving it.

I contacted Anna at Box of Hugs by email and asked if I could buy another. Anna apologised and said they had none left. I was really upset and disappointed.

Later on Anna emailed me to say that she had managed to scource one for me and she posted it to me. I live in Spain, but that was no problem. How many companies will do that for you?

My emails were all answered very quickly with lovely, friendly messages. If only all companies would give this fantastic service. I am busy reccomending Box of Hugs and their great service to my friends. Thank you Anna and Box of Hugs."



Thank you very much for The box of hugs I bought for my mum. She was thrilled with everything in the box, and the delivery arrived right when you said it would, on the morning of her birthday. Lovely way to start the day. Thanks again, will definitely be recommending you.



I'd like to hug you!  This is such a lovely idea - the whole concept - I know she's going to love it and since she has a load of may be getting lots of future customers - I certainly hope so!
The service is beyond belief - cherry, positive, we can do...including a last minute box of hugs redirect...after the box had set out.
Thank you thank you



I was absolutely delighted to receive my 'hug in a box', it was such an unexpected surprise and completely made my day. Everything inside was beautifully presented and the little treats were delicious. I would definitely recommend and use Box of Hugs myself in the future’



Box of hugs have become my favourite internet site, I love their concept and their products - it touches my heart, however it is their customer service that is second to none. I have placed two (awkward) orders with Box of Hugs in the past week or so, Anna's has been very accommodating and helpful - a true superstar.



Thank you so much for your help, really loving box of hugs idea - especially as I am so far away from my gorgeous Mum and friends it's often hard to convey in a pressie that I am thinking and missing them. I have often sent my Mum flowers but was really happy to stumble across your website and see such thoughtful gifts. Perfect for when I want to give her a hug but can't!