Delivery Information

What are the delivery options for my Box of Hugs?

a) UK Mainland - DPD Courier 2-3 working Days - £4.99
UK mainland only (See Scottish Highlands & Islands option below). Orders placed on Saturday or Sunday will be sent out early the following week. We send your Box of Hugs recorded delivery so you can track it to ensure it arrives safely. 

b) Next Working Day Delivery - Mainland UK ONLY. On orders placed before 10am Monday to Friday - £6.50
UK mainland only (See Scottish Highlands & Islands option below) and available for orders placed before 10 am Monday to Thursday (excludes weekends and Bank Holidays). Orders taken after the 10am cut off will be dispatched the following day. Orders placed on Saturday or Sunday will be sent out on Monday and arrive on Tuesday. We send your Box of Hugs recorded delivery so you can track it to ensure it arrives safely. 

c) Saturday Delivery - Mainland UK ONLY. On orders placed before 10am on Friday -  £12.00
UK mainland only (See Scottish Highlands & Islands option below). On orders placed before 10am on a Friday. Any orders taken after this time will be sent out on Monday. We send your Box of Hugs recorded delivery so you can track it to ensure it arrives safely. 

 

d) Northern Ireland, UK Isles & Scottish Highlands - £15.00 DPD Courier 2-3 working days (Sorry we are unable to deliver to the Channel Islands) 

This applies to the following postcodes:
Scottish Highlands - AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50.
Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

e) Select A Future Delivery Date - £4.99 
UK mainland only (See Scottish Highlands & Islands option below). If you would like your parcel to be delivered later than the next day or on a specific day in the future you can use our 'date picker' at the basket. Please note this date needs to be later than the next day and cannot be a weekend. We send your Box of Hugs recorded delivery so you can track it to ensure it arrives safely. In most cases we will arrange for your parcel to arrive the day before your selected date and we will include an 'open me on 'date'' sticker.

 

Do you deliver to the Channel Islands?

Unfortunately we are currently unable to deliver to the Channel Islands.

Do you deliver to Northern Ireland?

Yes we do deliver to Northern Ireland. The delivery cost is £15.00. Parcels will be sent via DPD courier on a 2-3 day service.

How can I track my order?

All orders are sent via courier. DPD will send you an email to let you know when your Box of Hugs will be delivered. From this email you will be able to track your order. Please note if you reply to the email they send, it will go to DPD and not to us so if you have any queries or problems please contact us directly. 

Do you deliver internationally?

Unfortunately due to the new Brexit customs restrictions we are currently unable to deliver internationally.